7e7788 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 7e7788 collects, why we collect it, how it is stored, and what rights you hold over your own information.
Last updated: January 2026
7e7788 is committed to protecting the privacy and personal data of every player on our Platform. We operate exclusively within the Bangladesh market and collect only the personal information that is reasonably necessary to provide you with a secure, functional, and compliant online casino and sports betting experience. This policy is written in plain English to ensure that all players — regardless of technical background — can clearly understand how their data is handled.
We do not sell, lease, or trade your personal data to third parties for their independent marketing purposes. Data shared with third-party service providers (such as payment processors and game providers) is shared strictly on a need-to-know basis and is governed by data processing agreements that require those parties to maintain at least the same level of data protection as 7e7788.
🔐 Privacy at a Glance
1. Information We Collect
7e7788 collects personal data in two ways: information you provide to us directly, and information collected automatically as you use the Platform. The categories of data we collect are set out below.
2. How We Use Your Information
7e7788 processes your personal data only for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we process personal data are as follows.
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2.1
Account Registration and Management To create and maintain your 7e7788 account, verify your identity, process your login credentials securely, and communicate account-related updates such as password changes, security alerts, and policy amendments.
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2.2
Payment Processing To facilitate deposits and withdrawals through bKash, Nagad, Rocket, and Upay. Your mobile wallet details are used solely to process transactions initiated by you and are never stored in plain text on our servers.
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2.3
Age and Identity Verification To confirm that you meet the minimum age requirement of 21 years and that your identity matches the information provided at registration. This is a legal and ethical obligation we take seriously.
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2.4
Fraud Prevention and Security To detect and prevent fraudulent activity, money laundering, account takeovers, and other security threats. This includes analysing IP addresses, login patterns, device fingerprints, and transaction behaviour using automated monitoring tools.
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2.5
Responsible Gaming Monitoring To identify players who may be exhibiting signs of problem gambling, such as rapidly escalating bet sizes, extended uninterrupted sessions, or chasing losses. Where such patterns are detected, our responsible gaming team may reach out with support resources.
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2.6
Customer Support To respond to your enquiries, investigate disputes, and resolve technical issues. Support communications are logged and retained for a minimum of 12 months for quality assurance and dispute resolution purposes.
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2.7
Promotional Communications Where you have explicitly opted in to receive marketing communications, we may use your email address or mobile number to notify you of bonuses, seasonal promotions (e.g., Eid, BPL, Pohela Boishakh offers), and platform news. You may opt out at any time by contacting support or updating your account preferences.
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2.8
Platform Improvement and Analytics Aggregated, anonymised usage data is used to understand how players navigate the Platform, which games are most popular, and where technical improvements can be made. This data cannot be used to identify individual players.
3. How We Share Your Information
7e7788 does not sell, rent, or share your personal data with unaffiliated third parties for their own commercial purposes. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
3.1 — Payment Service Providers
We share transaction-related data with bKash, Nagad, Rocket, and Upay solely to process the payments you initiate. These providers operate under their own privacy policies and are independently responsible for the data they collect during payment processing. We recommend reviewing their respective privacy policies.
3.2 — Game Software Providers
Third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data (such as a player token and stake amount) to facilitate game play. These providers do not receive your full name, NID, or payment details. They are bound by data processing agreements that restrict use of this data to game delivery only.
3.3 — Legal and Regulatory Authorities
We may disclose your personal data to the Bangladesh Financial Intelligence Unit (BFIU), law enforcement agencies, or other competent authorities where we are required to do so by applicable law, court order, or regulatory obligation. We will notify you of such disclosure where legally permissible.
3.4 — Fraud Prevention and Security Partners
We may share data with trusted fraud prevention and cybersecurity partners to identify and block fraudulent accounts, suspicious transactions, and coordinated abuse. Information shared with these partners is used solely for security purposes and is subject to strict confidentiality obligations.
3.5 — Business Transfers
In the event that 7e7788 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change in the privacy practices that may result from it.
4. Data Retention
7e7788 retains your personal data only for as long as is necessary for the purposes outlined in this policy, or as required by applicable law. The retention periods below reflect our standard practices. Shorter retention periods may apply where data is no longer needed for the original purpose and no legal obligation requires its continued storage.
5. Cookies and Tracking Technologies
The 7e7788 Platform uses a limited set of cookies and similar technologies to deliver a functional and consistent experience. We do not use advertising networks, social media tracking pixels, or third-party behavioural profiling tools. The types of cookies we use are described below.
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5.1
Strictly Necessary Cookies These cookies are essential for the Platform to function. They maintain your login session, remember your game preferences, and enable secure transactions. Without these cookies, core Platform features would not operate correctly. These cannot be disabled.
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5.2
Analytics Cookies We use privacy-respecting analytics to understand aggregate traffic patterns, most-visited sections of the Platform, and common error states. This data is collected in anonymised form and cannot be used to identify individual players. You may opt out of analytics cookies by contacting our support team.
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5.3
Managing Cookies You can control cookie storage through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log in or use certain Platform features. Disabling analytics cookies has no impact on your core gaming experience.
6. Your Data Rights
As a player on the 7e7788 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. We will respond within a reasonable timeframe, typically within 30 days.
Right of Access
You may request a full copy of all personal data that 7e7788 holds about you, including account information, transaction records, and communication logs. We will provide this information in a structured, commonly used format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating your email address) can be made directly through your account settings. More significant corrections (such as amending identity document details) require verification.
Right to Erasure
You may request deletion of your personal data when you close your 7e7788 account. Please note that certain categories of data — particularly transaction records and identity verification documents — must be retained for legally mandated minimum periods even after account closure. We will inform you of any data that cannot be deleted and the reason why.
Right to Restrict Processing
Where you dispute the accuracy of your data, object to its processing, or believe it is being used unlawfully, you may request that we temporarily restrict processing of that data while your concern is investigated. Restriction does not mean deletion — it means the data is retained but not actively used.
Right to Object to Marketing
If you have previously opted in to receive promotional communications from 7e7788, you may withdraw that consent at any time by contacting [email protected] or adjusting your account notification preferences. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
7. Data Security
7e7788 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to: 256-bit SSL/TLS encryption on all data in transit, hashed storage of passwords using industry-standard algorithms, restricted internal access controls so that only authorised personnel can access player data on a need-to-know basis, regular security audits and vulnerability assessments, and real-time intrusion detection monitoring.
8. Changes to This Privacy Policy
7e7788 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players via the email address on file or through a prominent in-platform notice. The "Last updated" date at the top of this policy will always reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your data.
Your continued use of the 7e7788 Platform following the publication of a revised Privacy Policy constitutes your acceptance of those changes. If you do not agree with any revision to this policy, you should cease using the Platform and may request account closure by contacting our support team.
9. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e7788 handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week.
For questions about responsible gaming tools, deposit limits, or self-exclusion options, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.
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